Managed IT Services

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What is a Managed Services Provider?

A Managed Services Provider partners with you to assume responsibility for many of the IT processes and functions within your company. By outsourcing your IT support you can streamline your operations, reduce your expenses, and focus on your core business and not your IT needs. Managed Services is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done. Cloud Technologies can provide proactive management services for your servers, workstation, firewall, and other IT infrastructure elements. Our team of IT Professionals will manage your business systems so you don’t have to.

Managed IT Services FAQ's

Here is a few things you might like to know about Cloud Technologies Managed IT Services

Our Managed IT Services can serve as an extension of your existing IT staff. We provide the tools necessary to manage and monitor your systems. We also provide the skill and technical expertise to provide first or second level support services that will allow your users to have faster support and quicker response.

 

Our managed IT Services has proactive monitoring of your compute resources. We are looking for symptoms of common problems so we can avoid them before they occur. We also do a lifecycle replacement program so that your older computers are phased out over time.

Our support desk is open Monday through Friday from 8am until 5pm. We can monitor & support your employees from any location. Our proactive monitoring tools are not prohibited to one location

Technical Support

Standard Support Hours: 7AM – 6PM

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