Hosted VoIP Service
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What is a Hosted VoIP Phone Service?
Voice over Internet Protocol (VoIP) is a phone system in which your voice communications are accessed through an Internet connection to a phone system housed at an off-site “cloud” data center. This provides your business with a highly available and high quality phone service that can be accessed from anywhere you need to be. Cloud Technologies provides the equipment and capabilities to take your business to the next level of telephony, giving you the flexibility to make and receive your calls wherever you may be; in the office, on the road, or in your home.
Auto Attendant – (Digital Receptionist)
A voice menu system that allows callers to be transferred to an extension without speaking to an operator or receptionist.
Call Queuing
An inbound call holding mechanism that searches for available agents to answer calls while the caller is held in place. Agents can be assigned to call queues to help avoid caller congestion and long wait times.
Follow Me
The ability to receive a phone call at multiple locations. Multiple phone numbers can be called from one incoming call to allow you to be reached. Calls can be made simultaneously or by a hunt group.
Conference Bridge
The ability to join multiple callers together over one phone number. Typically, the bridge will require a user pin number to access the call.
Hosted VoIP Phone Service FAQ's
Here is a few things you might like to know about Cloud Technologies Hosted VoIP Phone Service
Yes, by using one phone system you can consolidate your telecom resources into one place for cost savings.
Yes, you can have a phone at the office and at home. Both phones can ring at the same time and the caller will not know your location.
